Torz® by Manuel

Order Processing:

Almost all orders placed before 4PM are processed and shipped by our team on the same day.

Delivery (DPD): 99.9% of our domestic packages are delivered the next day in Hungary (for orders placed before 4PM).

For other EU countries, delivery takes 2-3 business days.

Shipping Costs:

Within Hungary:

Orders under €50: €2.99

Orders €50 and above: Completely Free

Within EU:

Orders under €50: €8.99

Orders €50 and above: Completely Free

At EZZRA, we want you to be completely satisfied with your purchase. That's why our return policy goes well beyond the EU-mandated 14-day minimum: We give you 30 days to submit a return request.

If you're not entirely satisfied with your purchase for any reason, reach out to us at returns@ezzra.com. We also offer size exchanges if you accidentally ordered jewelry that doesn't fit perfectly.

Important details:

• Returned items must be in their original, undamaged condition
• You're welcome to try on the jewelry, except for earrings (for hygiene reasons)
• Due to package loss prevention, we cannot accept returns through MPL postal service. Our customer service team will guide you through the preferred return methods.

The EZZRA team is committed to delivering an exceptional experience from the moment you receive your piece to any potential return process. We're here to ensure your journey with us is nothing short of extraordinary.

Quality that outlasts trends.
We craft all our pieces from stainless steel - the world's most recycled material, with a recycling rate of over 85%. Instead of jewelry that rusts within days, you'll find a lasting companion in our necklaces, earrings, rings, and bracelets.

Sustainability is our shared responsibility.
That's why we ship all our products in FSC®-certified recycled cardboard packaging. We believe that true sustainability means creating quality, timeless pieces that are built to last.